Financial Counselor

The Financial Counselor serves as a link between our patients and their funding
options by providing patients options for meeting their financial responsibility
for payment of their hospital bills, including but not limited to Medical
Assistance.

 Able to answer incoming calls to assist patients and staff.
 Must be able to use and operate office equipment.
 Must be able to perform the physical demands of the job.
 Maintains regular and reliable attendance.

 Works with the Billing Specialist on delinquent accounts in need of insurance
follow-up.
 Coordinate and prepare billing for all Mahaska County jail services.
 Maintains accurate, daily petty cash balances.
 Maintains current knowledge of Business Office policies and procedures in order
to assist patients and staff.
 Maintains accuracy, neatness and timeliness in job performance.
 Complies with departmental and company policies and procedures.
 Knowledge of hospital operations, policies and physical layout.
 Conduct self in accordance with Mahaska Health Partnership's confidentiality
policy; ensuring to follow all MHP training guidelines in accordance with the
Health Insurance Portability and Accountability Act of 1996.
 Attend required in-service programs and staff meetings.
 All other duties as requested or assigned.

 High school diploma, GED or equivalent.
 Required to show proof of having completed Mandatory Reporter course at time
of hire or attend within 6 months of start date.
 PC proficiency, experience with IP and OP hospital insurance claims filing and
reimbursement principles desired.